HEATSAFE PLUMBING & HEATING REVIEWS
Recent customer reviews of work completed by Heatsafe Birmingham.
Boiler problem advice …
“Talked through fix on the phone, saved spending money and was extremely helpful.“
Boiler Swap …
“Marco has looked after our old Glowworm boiler replacing parts as and when needed over the years.
It recently bit the dust and I had no hesitation in getting Heatsafe in to do the swap, the team did a great job, completing in a day.
We now have a new fuel efficient Worcester Bosch fitted with a minimum of fuss.
Would recommend to anyone.“
Plumbing works …
“Marco arrived at the stated time he was so polite nothing was too much trouble and even though the job was longer and slightly different to what was booked.
He remained professional and finished the job perfectly at a very fair price as well.
I would recommend him to anyone.“
Faulty Boiler Repaired …
“Picked up the keys to the property and the boiler was faulty.
Found Heatsafe on Trust a Trader who came out and assessed the problem and squeezed us in before the date we were set to move.
Very knowledgeable and professional did a great job and reasonably priced.
Would recommend to anyone.“
Plumbing works …
“Marco was both professional and pleasure to deal with.
The works were carried out on time and with minimal fuss.
I would definitely recommend him to my family and friends..“
Boiler Issue Repaired
“Very prompt response.
Committed to resolving issue before New Year. Stayed late to complete work on New Year’s Eve.
Boiler and hot water working fine now.
Fair price for work.“
Boiler Repaired …
“Marco was very informative and pinpointed the issues with our boiler.
Despite the Christmas rush he repaired quickly and efficiently at excellent cost.
Many Thanks“
Recommended …
“In this day and age you very rarely find genuine people who aren’t trying to rip you off.
Marco’s help and workmanship was excellent, his advice was perfect, would definitely recommend to family and friends.
In the future I would definitely use Heatsafe again.
Thank you Marco!“
5 Star Service …
“First class service from a professional polite and courteous gentleman. Explained the process and the costs up front and was able to complete the job within 1 hour.
Would highly recommend to family friends and everyone and want to thank Marco for making the process stress free. 5 stars, wish I could have given 10!“
Heat pump issue fixed …
“I can’t recommend Heatsafe highly enough.
I called Marco with a pump leaking issue and he was out within the hour to take a look (as I was worried about water damage). He took time to give me the right advice, ordered the replace part quickly and turned up to fix as soon as it was in.
His communication and promptness along with the professional and quality work undertaken plus very reasonable pricing I could not fault.
I would have no hesitation in recommending Heat Safe to anyone they were spot on for me in all aspects.
Just what you need in an emergency etc.“
Professional & polite …
“I was very happy with Marco’s work.
He was polite and very professional. completed the job in no time.
I would recommend this company I had another gas man come and couldn’t do the job.
But it was no problem for Marco.“
New boiler installed …
“I contacted Marco as my boiler had been leaking for some time and I needed it changing.
He came to look at the job within 2 days and quoted. I was offered several different alternatives including repair and replacement. The pros and cons of each solution was clearly explained and costed. We agreed on a date for the work to be carried out and they arrived on time.
The guys were really good, professional tradesmen and all nice people. They completed the work in a tidy and timely manner. The end result was superb and tidied up afterwards to leave everywhere spotless.
They even did a couple of other repairs I needed doing which was fantastic. I would have absolutely no hesitation in recommending Marco to anyone.“
Recommended …
“I would definitely recommend Marco & Heatsafe. He gave good advice both before & after completing the work. Heatsafe completed work in the agreed time and in a polite respectful manner and in the stated time with no extra costs. I may have found a cheaper service but certainly not to the high standards of Heatsafe.“
Quick response, friendly & professional …
“Just writing in to say thank you! Quick repsonse, friendly and professional too.“
Outside Tap Fitted
Spoke to Marco late last week about an outside tap. All done and completed today. The guys have done a really tidy job, were very careful and left everything exactly as it was. Top quality job.
Rapid Boiler Repair
A quick and efficient diagnosis and fix of my faulty boiler. Marco arrived as promised, fixed the problem and left everything clean and tidy, job done. I wouldn’t hesitate to recommend Heat Safe and will definitely be requesting their services again at my new property.
Fast & Efficient
Fast efficient and polite. All work explained. Very helpful.
Electric Hob changed to a Gas Hob …
“The Heatsafe guys came to my address to change my electric hob to a gas hob. This work was lingering for a while and I was unable to get a good gas safety person to carry out the job letting me down last minute. These guys were effective and efficient.
I rang they answered the phone confirmed the booking and arrived on time stated. The team did an excellent job with no complaints, very clean and precise, we had a good conversation and that built up a good relation and trust of these guys. At first I thought the price was a bit high compared to others but happy with everything in the end as I would rather pay that extra and have an immaculate job rather than someone who cuts corners and is not reliable.
Wish the guys all the best in the future and will definitely recommend them to friends and family as well use them again.
5 star overall, highly recommended”
Toilet water leaks found and fixed in an hour’s time on an emergency call out!!
Absolutely amazing services from the “Heatsafe” team and their engineer Moji. It took 30 mins from taking the emergency call to arriving at my property today, fully prepared with all necessary parts for the job.
I thought, I was having just a small leak somewhere in my bathroom, Moji wasted no time, found 2 massive toilet water leaks in the pipes and flushing failure as well. He managed to fix all that in an hour’s time, he looked for extra failures, leaks around my whole property, showed me how to switch off water power from the main pipe in case of future leaks to stop any damage.
I can’t recommend highly enough this absolutely genuine and professional approach, high standard quality service and overall being extremely friendly human beings. And reasonable price!
Make sure you save their number for all plumbing issues!“
Range Cooker Fitted
Had my range cooker fitted.
Superb work, clean and tidy, very respectable, very quick to come out, would recommend this company!
Boiler Repair after British Gas Botch Job
“British Gas had botched a job on my boiler unbeknownst to me.
Marco came out as an emergency on Monday 8th March and detected what the problem was. He came back the next day to fix the problem properly.
Really great service, polite, explaining everything, taking photos in order for me to make a claim against British Gas.
Would use again and highly recommend.“
Toilet Replaced Quickly
Heatsafe replaced a toilet after an accidental breakage. They were fast, efficient, friendly and a very reasonable price for the work undertaken.
They left the bathroom clean after completion of the job. I would highly recommend them and will be calling on them to do a complete bathroom fitting later in the year.
They were COVID safe at all times which is very important during this pandemic. Thank you for your excellent work.
New Radiator & Mixer Tap
Marco and his workers were very professional and polite.
Got on with the job, which lasted for around 5 hours.
Fitted a central heating radiator in the bathroom and installed a mixer tap in the kitchen at a reasonable price. Highly recommended.
Baxi Boiler Service
Excellent and efficient service of my Baxi boiler that James and Aaron carried out for me in November.
Waste Disposal Replaced
To replace a waste disposal unit in a very tight space, arrived just as arranged did the job quickly and professionaly for reasonable price.
It is nice to find people who are as good as their reviews, highly recommended.
Excellent Job & Price!
Marco from Heat Safe, was excellent. Excellent job, and price. Very polite and friendly and helpful.
Great job.
Thank you, Andy
Heating Repaired
Fixed my heating in no time at all and a friendly guy.
Toilet Repair
Brilliant, would definitely use again
Baxi Boiler Repair
Hopefully found my ‘go to’ Plumbing & Central Heating professional, following the retirement of my previous contact.
Marco arrived at agreed time (on a Saturday) after reporting a failure of my Baxi boiler, and he diagnosed fault immediately. Sourced the relevant part despite it being a weekend, and arrived to replace the part at the agreed time on Monday.
Very friendly, and totally up front. Explained everything he was doing and the cause of the failure. Would have no hesitancy in recommending to friends and number will be passed to Neighbourhood Watch group.
20yr Old Boiler Repaired!
“Contacted Marco late last night after my boiler stopped working, he messaged back immediately.
Marco came out today, lovely guy, pleasent and friendly.
He got my boiler going again to my surprise as its over 20 years old, I really thought I was looking at having to have a new one, but he worked his magic on it. Highly recommend Marco.”
Gas Safety Check
Marco rang me within 15 minutes of my enquiry and arranged an appointment for today.
He arrived and on explaining the problem he quickly diagnosed what was wrong and repaired it.
Very reasonable price and very helpful friendly guy. Made sure I was happy with the job and understood what had been the problem.
So happy have booked him again for Gas Safety check
Quality Work
“We were very impressed with the quality of the work, the speed and how friendly and professional Heatsafe were.
Super easy to arrange and sort payments as well. Thank you!“
Boiler Repairs
Prompt, punctual, professional, takes pride in his work and works to a high standard.
All you could ask for from gas safe registered engineer and plumber.
Will definitely recommend and use again.
Gas Boiler Repair
Marco was excellent very thorough and helpful I would recommend him to anyone.
I will be using him next year to service my boiler and other jobs I need doing. Thanks Marco
Leak Repaired
Marco came out to us at very short notice and sorted out a leak very quickly.
He was lovely, helpful and in the midst of this pandemic was fully aware of protecting us and himself.
Couldn’t be happier and highly recommend.
Central Heating Repairs
Came promptly as an emergency to central heating failure, identified problem and returned next day to fix.
Will use for a boiler service when available.
Ceiling Leak Repaired
Marco really put himself out. Identified problem with water leak from ceiling quickly and remedied it.
Couldn’t ask for a more professional and friendly person.
Go-to Guy for Plumbing!
Marco is prompt to reply and he has become my go-to guy for plumbing problems.
I cannot recommend him highly enough!
Plumbing Emergency Job
I have called this plumber a couple of times in emergencies.
He is easy to deal with. The communication is fantastic, he will phone or text when the job is finished if you want.
Leaking Pipes
Very helpful and quick.
Would recommend.
Gas Boiler Installation
Marco is very helpful, very knowledgeable and very patient.
He takes the time to talk you through the work he is going to do, then gets it done.
I recommend him absolutely.
Fast Boiler Repair
When our boiler broke down, Marco was with us very quickly.
We needed a new part for our boiler which was ordered & fitted in no time, I wouldn’t hesitate to recommend.
Boiler Issue
Marco quickly identified the problem and resolved it.
He recommended further courses of action.
Plumbing Work
I’m happy with the work
Top Service!
The service Marco gave was flawless, start to finish.
The price and service was superb and I wouldn’t hesitate to recommend.
For any further work, I will definitely call him!
Send us your review …
Have you received great service from our engineers? We’d love to hear all about it!
Call Heatsafe today on 07876 747 047
Heatsafe can help with all of your heating, plumbing & air conditioning needs all over Birmingham & the West Midlands, so don’t delay – call us today!
Birmingham City Centre | Moseley | Shirley | Harborne | Hall Green | King's Heath | Solihull | Edgbaston
90% of our plumbing jobs are completed within 1 hour of arrival at your home or business.
All major debit and credit cards accepted.
